Terms of Use

These Terms of Use govern access to and use of the website and the registered and product-related services of VenueHive.

VenueHive is a developing digital product for creator, venue and hospitality collaborations. The service may include profiles, briefings, applications, matching, messaging, calendar and integration functions, structured deliverables and other collaboration mechanics.

The current provider of the service is:

Tina Heidi Frenzel
VenueHive
[FULL STREET ADDRESS AND HOUSE NUMBER]
[POSTAL CODE] Zurich
Switzerland

Email: [CONTACT EMAIL]

VenueHive is currently in development and is not yet operated through a separate legal entity.

DISRPTV supports VenueHive in concept work, build and technical implementation. Simon Deubele is responsible for that supporting role on behalf of DISRPTV.

For mere use of the publicly accessible website, these Terms apply as the framework governing access to the service.

For registered functions, accounts and product-internal services, these Terms become binding no later than registration, activation or continued use. Where technically provided for,
this will typically happen through a clear notice and, where applicable, an express acceptance step during registration or activation.

VenueHive may in particular be used to:

• present creator and venue profiles in a structured way,
• organise profiles, references and public signals,
• support briefings and applications,
• support matching and selection workflows,
• provide protected communications,
• make availability and presence windows usable,
• prepare collaborations in a clearer and more structured operational format.

The concrete scope of the service may change continuously during the development phase.

Unless explicitly stated otherwise, VenueHive does not automatically become a contractual party to individual collaborations, campaigns, productions, stays, event commitments or other transactions between users.

In such cases, VenueHive provides the platform, structure, technical environment and supporting functionality without thereby becoming a party to the underlying transaction.

If VenueHive later introduces dedicated payment, escrow, rights or approval modules with separate rules, additional product-specific terms may apply to those modules.

VenueHive may in particular serve the following roles:

• creators,
• venues or hospitality businesses,
• brand or campaign partners,
• other legitimate user roles where the product allows for them.

Different functions, obligations, visibility settings and approval flows may apply depending on role.

Certain functions require registration, a user account or the connection of external services.

Users agree to:

• provide accurate and complete information,
• keep their information up to date,
• keep access credentials confidential,
• not hand over accounts to unauthorised third parties,
• connect only those third-party accounts or data sources that they are entitled to use.

VenueHive may reject registrations or suspend accounts where there are objective reasons to do so, including inaccurate information, misuse, security risks or breaches of these Terms.

Where VenueHive supports connections or imports from social or calendar services and ICS files, the following applies:

• only lawfully connected, controlled or provided data sources may be used,
• processing takes place only within the scope of the user-requested function,
• non-public data areas are treated more restrictively than visible profile or collaboration data,
• VenueHive may use technical infrastructure, including Supabase, for user accounts, authentication, OAuth and access management.

VenueHive distinguishes between:

• generally visible profile or product data,
• collaboration-specific visible data,
• protected private data areas.

Protected private data areas include in particular:

• private messages,
• raw calendar data,
• ICS-import contents,
• authentication and connection tokens,
• comparable sensitive private data.

Such areas may not be freely disclosed, misused or accessed without authorisation.

VenueHive may only be used lawfully and in accordance with these Terms.

In particular, it is not permitted to:

• use fake profiles or impersonate others,
• submit false or misleading information,
• upload unlawful, abusive, discriminatory or otherwise impermissible content,
• infringe third-party rights,
• manipulate, interfere with or circumvent platform functions,
• circumvent security mechanisms,
• use unauthorised automation, scraping or bulk access,
• harass, deceive or pressure other users,
• use VenueHive for spam, fraud or abusive contact behaviour.

Creators are in particular responsible for:

• keeping their information materially accurate,
• uploading or releasing only those contents, references and portfolio materials for which they have the necessary rights,
• not misleading others about deliverables, reach or performance,
• observing any applicable disclosure and labelling duties for paid, compensated, invited or barter-based collaborations.

Venues, hospitality businesses and brand partners are in particular responsible for:

• describing briefings, requests and consideration clearly and not misleadingly,
• holding the necessary rights or approvals for their own content, locations, brand materials or event materials,
• not encouraging creators to act unlawfully or make improper disclosures,
• exercising communication, selection and approvals fairly and professionally.

VenueHive may provide protected messaging or collaboration communication features.

Users may not use these areas for:

• harassment,
• threats,
• discrimination,
• spam,
• fraud,
• evasion of legal duties,
• unauthorised data disclosure,
• improper pressure directed at other users.

Where users upload or submit content, files, media, briefings, references or other materials, they represent that they are entitled to do so.

Users grant VenueHive only those rights that are necessary to:

• store content,
• process it technically,
• present it in a structured way,
• make it visible within the intended product logic,
• run search, matching, moderation and security functions.

This does not include any broader unrestricted commercial exploitation of personal content by VenueHive.

VenueHive may include publicly available information to better assess professional footprint, public proof, hospitality relevance or matching signals.

However, public web enrichment does not replace a user's own review of material decisions.

VenueHive may use AI-supported functions to structure content, improve profile readability, identify categories or markets, generate relevance signals or produce matching suggestions.

The following applies:

• AI outputs may be incomplete, incorrect or require interpretation,
• AI structuring does not replace a user's own review of material decisions,
• VenueHive does not warrant that AI-supported suggestions are error-free,
• protected private data areas may not be freely used for advertising or data sale,
• further details are set out in AI & Matching Transparency.

VenueHive may review, restrict, hide or remove content, and may warn, limit, suspend or terminate accounts where there are objective reasons to do so.

Objective reasons may include in particular:

• breaches of these Terms,
• breaches of the Community Guidelines,
• security or fraud risks,
• rights infringements,
• legal or regulatory requirements,
• material risks to other users or to the product.

Where appropriate, VenueHive will provide notice of material measures and an opportunity for follow-up or review.

VenueHive aims to provide a reliable service but does not guarantee uninterrupted or error-free availability at all times.

During the development phase, features, integrations, workflows, displays and processes may be added, changed, restricted or discontinued where there are objective reasons to do so.

VenueHive is liable in accordance with applicable law.

To the extent permitted by law, VenueHive's liability for slight negligence is limited to foreseeable and typical damage. Nothing in these Terms excludes liability for intent, gross negligence, personal injury or any mandatory statutory liability that cannot lawfully be excluded.

In particular, VenueHive does not guarantee that:

• specific collaborations will be concluded,
• matching or search outputs will be commercially successful,
• other users will perform their obligations,
• AI-supported classifications will be error-free,
• external services will always be available or accurate.

VenueHive may amend these Terms where there are objective reasons to do so, in particular in connection with product development, new features, legal requirements or security requirements.

Material changes will, where relevant and reasonably possible, be communicated before they take effect.

Unless mandatory law requires otherwise, these Terms are governed by substantive Swiss law, excluding conflict-of-law rules.

For disputes with users acting in the course of business, Zurich, Switzerland shall be the exclusive place of jurisdiction where legally permissible.

Mandatory consumer protection and jurisdiction rules remain unaffected.

Questions about these Terms may be sent to:

Tina Heidi Frenzel
VenueHive
[FULL STREET ADDRESS AND HOUSE NUMBER]
[POSTAL CODE] Zurich
Switzerland

Email: [CONTACT EMAIL]